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WARRANTY
For customers that buy for personal use and not for resale or professional use, the D.Lgs 24 art.1519 bis of 02/02/2002 applies (2-year warranty).
For customers that buy for professional use or resale to third parties, the art. 1490 applies (1-year warranty).

Warranties are valid for the period indicated above starting from the date printed on the receipt or the invoice. They cover manufacturing defects and material faults and do not cover parts damaged by use, products abuse and misuse. Tampering with the items or attempts to repairing them by non- authorised personal will automatically cease the right to a REPAIR UNDER WARRANTY. In case of malfunctioning of an item, you need to immediately contact our custmer servise office by emailing assistenza@giocondi.it requesting authorization for returning the item.

Items have to be returned intact with intact original packaging and the return code has to be clearly visible on the parcel. Our customer service will guide you in the process of returning an item and will provide all the information you need as the procedure might vary depending on the brand of the item.