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WARRANTY
For customers that buy for personal use and not for resale or professional use, the D.Lgs 24 art.1519 bis of 02/02/2002 applies (2-year warranty).
For customers that buy for professional use or resale to third parties, the art. 1490 applies (1-year warranty).

Warranties are valid for the period indicated above starting from the date printed on the receipt or the invoice. They cover manufacturing defects and material faults and do not cover parts damaged by use, products abuse and misuse. Tampering with the items or attempts to repairing them by non- authorised personal will automatically cease the right to a REPAIR UNDER WARRANTY. In case of malfunctioning of an item, you need to immediately contact our custmer servise office by emailing assistenza@giocondi.it requesting authorization for returning the item.

Items have to be returned intact with intact original packaging and the return code has to be clearly visible on the parcel. Our customer service will guide you in the process of returning an item and will provide all the information you need as the procedure might vary depending on the brand of the item.

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Users’ comments

2017-12-15
La spedizione è arrivata velocissima stamattina, la chitarra è molto bella. Vi ringrazio nuovamente per il Vs. servizio preciso e puntuale. Simona

2017-12-12
Trombone ricevuto, tutto perfetto! Sottolineo la grande disponibilità e professionalità nel risolvere un piccolo intoppo causato da PayPal. Spero di poter comprare ancora da voi! Lorenzo - Briga Novarese

2017-08-31
Ringrazio per la Vs. disponibilità , rapidità  e professionalità , farà sicuramente altri acquisti dal vs. online store. Sinceri saluti - Maurizio

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Brands
A.COURTOISB.C.RICHBOSSBUGERABULKDAGHUIYOU
On line sale of musical instruments, pianos, drums, guitars, wind instruments, percussions, amplifiers, violins and violas, accordions, keyboards, mixers, books and sheet music.
GIOCONDI PRIMO SRL http://www.giocondi.it/imgs/logo/logo.gif megastore
2 € Largo Mazzini, 3 - 63074 San Benedetto del Tronto (AP) IT - P. IVA e COD. FISC. 0 1 9 0 8 8 5 0 4 4 7
Tel: +39 0735 594557 - fax 0735 575091 - email: info@giocondi.it